Business Name and Admin Address Delights
83c James Street
Dunfermline
Fife
KY12 7QF Tel: 0845 070 7305 Ordering
Nochex & Paypal payments are made to our business name 'Delights' All orders must be placed online via this website. We do not accept telephone or mail orders.
When you place your order you will receive a confirmation email. We will check availability of the product(s) ordered and keep you updated on the status of your order.
Product Availability
We strive to keep our stock available at all times but on occasion a product(s) may be found to be out of stock due to demand, or our suppliers may have decided to discontinue selling a certain product. If a product(s) is/are not available we will notify you by email and give you an estimated time of it arriving back into stock, this is normally within 10 days, or inform you if it is no longer available. You will have the option of either waiting on the product(s) arrival back into stock or receiving a full refund for the cost of the product(s).
All prices quoted on our website are in GBP British pounds.
Payment
Payments by credit or debit card can be made via Nochex or Paypal and will be shown on your card statement as Nochex or Paypal Delights. Delights has no access to your credit or debit card details, these details are taken on the Nochex site and all transactions are conducted on their secure servers where all your data is transferred on fully secure servers with full 128bit encryption.
Right to Cancel
You have the right to cancel your order within 7 days after receipt and return the goods at your cost for a full refund of the purchase price and delivery cost. Returns
We take every care to ensure all of our products reach you in perfect condition. However, if you are not satisfied with your items you may return them to us.
Please contact us within 7 days of receipt to inform us of your intent to return the product. Items should be returned within 14 days of receipt.
It is your responsibility to ensure that the item is suitably packaged and returned. You are responsible for the item until it is received by us. Note: we do not cover the cost of you returning the product(s) unless due to a manufacturing fault.
Once we have received the items we will contact you to arrange a refund or order a replacement as per your request.
Non delivery of items:
If items are returned to us as being undelivered, charges for resending the items will be borne by the customer. If your order has not been received within 5 days of despatch time and no card has been received from your postman, please check first with your local sorting office to ensure the item is not there. Items are returned to us after 7 days of attempted delivery. |
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